PlayFrank Casino

Key Rating

3.3/5

Key Rating

3.30

Section Rating

Ownership and Associations

3.01

Software Providers

4.81

Games and House Advantage

5

Promotions and Bonuses

3.04

Countries and Languages

1.96

Banking and Payouts

4.56

Contacts and Support

3.48

Supervising Authorities

2.03

Standings at Gambling Portals

4

Player Experiences

(United States: Ohio is not allowed. See the list of 197 casinos accepting United States: Ohio)

Supervision

  • SUPERVISION
    Malta
  • DISPUTES
    LCB.org

PlayFrank Casino Video Review

PlayFrank Casino Review — Main Takes

PlayFrank is a modern, multilingual, no fees and round-the-clock supported gambling destination that belongs to an experienced owner. Among its highlights are:

  • Impressive Game Library

    There are more than 1,000 games, and all cohorts including the live dealer are represented decently.

  • Best Suppliers

    Content is from Quickspin, Microgaming, Williams interactive, as well as new participants of the software developing industry – Nolimit City and more.

  • Numerous Bonuses

    The full list of promotions and their wagering requirements can be checked at the corresponding section.

  • Instant Access

    Desktop and portable devices support browser-based play.

  • Many Deposit Methods

    Among them are popular cards, prepaid vouchers, e-wallets, and bank transfer systems.

  • Solid Licensing

    Permit is issued by MGA.

Related casino news

General Information
Section Rating  

2.8 /5

Main

Associated Companies
Affiliate Program
Unknown
Licensed in
Malta
Year Established
2014 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English, German, Hindi

Country Limitations for United States: Ohio

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Mail Adress

Title

EveryMatrix Ltd

Street & Number

Level 5, Suite 1A, Portomaso Business Tower, Vjal Portomaso

City

St. Julians

Country

Malta

Post Code

STJ 4012

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

No Page

Our Take

PlayFrank Casino was established in 2014 in accordance with the license from the Malta Gaming Authority as a new participant of the EveryMatrix Ltd group. This is a well-known participant of the industry with over ten years of experience and a vast network of partners. Among this company’s 10+ other brands are GreenZorro, PlayHippo, Zodiacu, and Spilleren, just to mention a few.

All content and services at the reviewed operator are available in a number of languages, among which are English, Finnish, German, Norwegian, and Swedish. Being an EveryMatrix NV’s creation, it supports instant play from desktop and mobile browsers and calls for no download. In order to start playing here, every newbie has to create an account. Link to the homepage with the sign-up form is included in this publication. Three simple steps separate unregistered users from an array of promotions and games for real money play.

Banking and Payouts
Section Rating  

4.6 /5

Payment Methods for United States: Ohio

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, NOK, ZAR, SEK, GBP, USD, AUD, NZD, INR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 Business days
By cheque
N/A
Of that, reversal period

0 days

Reported payout time
For this casino
Not enough data
For all associated casinos

from 4 to 4 days, median is 4 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 4 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

10000

Max cashout monthly

25000

Deposit Min

The minimum deposit amount is €20

Withdrawal Min

The minimum withdrawal amount is €20

Fees

Player Activity

Account inactivity for 365 days may result in fees

Our Take

All deposits start from a minimum of 20 Euros. Other than this currency, Australian and Canadian dollars, British pounds, Norwegian krone and Swedish krona are also accepted.

The list of banking methods is truly diverse. Each option is represented with a number of variations. Thus, there are Neteller, Skrill, EcoPayz, ToditoCash, DineroMail, Webmoney, Qiwi and Yandex Money among e-wallets. Visa, Maestro, MasterCard and Speedcard represent the cards section. Prepaid vouchers methods cover French Neosuf and international Paysafecard.

There is also a fair share of offline bank transfer alterations: Banklink, ENVOY, Trustpay, Trustly, PugglePay, Nordea, and Euteller. Visitors from South America can use CuentaDigital. There are Sofort and GiroPay for Germany, eKonto for Czech Republic, ePay.bg for Bulgaria, Boleto Bancario for Brazil, iDEAL for the Netherlands, POLI for Australia, Multibanco for Portugal, Teleingreso for Spain, and Przelewy24 for Poland.

The minimum withdrawal is EUR 20, and payout limits are not as high as they could’ve been. Thus, it is possible to claim up to EUR 10,000 per week and EUR 25,000 per month. The advertised cash out speed is between one to seven work days. Based on the experience that the winners shared on forums, it usually takes up to four.

Web Reputation
Section Rating  

4.1 /5

Gambling Portal Ratings

LCB
4.2
Askgamblers Casino
4.25
ThePOGG
3.75

Gambling Portal Statuses

LCB

No Status

Askgamblers

Very Good

Casinomeister

Not Listed

Online Casino City

Not Listed

Our Take

The online reputation of this place to bet and win among the registered members, as well as on the major gaming portals, is positive. Thus, when we did our research, AskGamblers rated the location eight out of ten and labelled it “Very Good”. Our colleagues at Latest Casino Bonuses summed all votes from their readers into the four out of five evaluation. Even critical of most other titles, The POGG published a rating of seven out of ten.

As to the comments of forums, clientele shares no major complaints. Some pointed out that the verification and withdrawal procedures could’ve been faster. Help desk representatives can be contacted for this and other matters via e-mail or 24/7 live chat.

Promotions and Bonuses
Section Rating  

3.0 /5

Key Facts - PlayFrank Casino Bonus Review

  • Wagering Requirements:

    Depending on the deal, either an xB or an xBD rollover requirement is applied.

  • Free Spins Availability:

    This type of promotion may be added to the welcome deal, or appear as a standalone offer.

  • Bonus Codes:

    These are not needed in order to receive bonuses.

  • Cashable:

    All bonus cash can be withdrawn together with money won from wagering it if the play-through terms are met.

Play-through Requirement and Bonus Structure

Info

Welcome Package

First Deposit Welcome Bonus - Option 1

+50 Starburst spins (Grim Muerto for Canadian)

  • 100%
  • € 100
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

*New customers only. T&C’s Apply. 18+. BeGambleAware. To claim the bonus you need to make a min deposit of €20 (or equivalent amount in other currencies). The maximum bonus amount is €100 (or equivalent amount in other currencies). Bonus needs to be wagered 35 times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance. If you choose to forfeit your bonus you will not be entitled for your Free Spins. Deposits made via Skrill or Neteller are not eligible for the bonus offer. The 50 Bonus Spins will be credited on Starburst. Canadian players will receive Grim Muerto Bonus Spins. Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.

Info

Welcome UK

First Deposit Welcome Bonus - Option 2
  • 100%
  • € 100
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

*New customers only. T&C’s Apply. 18+. BeGambleAware. To claim the bonus you need to make a min deposit of €20 (or equivalent amount in other currencies). The maximum bonus amount is €100 (or equivalent amount in other currencies). Bonus needs to be wagered 35 times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance. If you choose to forfeit your bonus you will not be entitled for your Free Spins. Deposits made via Skrill or Neteller are not eligible for the bonus offer. The 50 Bonus Spins will be credited on Starburst. Canadian players will receive Grim Muerto Bonus Spins. Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.

Info

Welcome CAD, ZAR, INR and NZD

First Deposit Welcome Bonus - Option 3

100% Bonus up to 100 CAD/NZD / 1500 ZAR / 5,000 INR + 50 Starburst Free Spins

  • 100%
  • € 100
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

Welcome Package

Second Deposit Welcome Bonus - Option 1

+50 Starburst spins (Grim Muerto for Canadian)

  • 50%
  • € 200
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

Welcome CAD, ZAR, INR and NZD

Second Deposit Welcome Bonus - Option 2

50% Bonus up to 200 CAD/NZD / 3000 ZAR / 10,000 INR + 50 Starburst Free Spins

  • 50%
  • € 200
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

Welcome Package

Third Deposit Welcome Bonus - Option 1

bonus is winnings from 100 bonus spins on Starburts (Grim Muerto for Canadian)

  • N/A
  • € 100
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

WelcomeCAD, ZAR, INR and NZD

Third Deposit Welcome Bonus - Option 2

100 Free Spins on Starburst
All Free Spins for our Canadian customers can be found on the Microgaming online slot Book of Oz

  • N/A
  • € 10
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Our Take

Among possible promotions are welcome deals, daily challenges, offers on certain slots or software developers, a free spins ladder with an impressive amount of rotations, seasonal deals, and many more. All come with the rollover requirements. Details on certain offers should be checked at the promotions section, as numbers may change from time to time.

PlayFrank also introduces tracks to keep score of wagered money for regulars and supply them with loyalty benefits. There are tracks for spins, deposit bonuses, and more. Progress is acknowledged via a system of levels, and each tier comes with new rewards.

Games and Software
Section Rating  

4.9 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Booming Games 84
Endorphina 39
BetSoft 33
Show all Providers
Sub Total156

Software

Supported Softwares
Android IOS Windows

Popular Games on PlayFrank Casino

Our Take

The library is packed with over 1,000 releases from a number of established software developers. The majority of content comes from Microgaming, IGT, and Booming Games. There is also an impressive number of games from Net Entertainment, Play’n GO, Pariplay, Endorphina, Playson, Quickspin, Green Tube, Red Rake Gaming, BetSoft, and Williams Interactive. Such studios as Genii, Spinomenal, Stake Logic, Nolimit City and OMI Gaming are represented by less than 30 titles each.

All entertainment is located in one lobby called Games, where it is categorized by video and classic slots, table games, jackpots, and a live dealer. Filtering is also possible by providers. The live content is delivered by Evolution Gaming, and offers such possibilities for placing stakes as Auto, Dragonara, Double Ball, European, Immersive, French and Turkish roulette variations, baccarat and several types of blackjack, as well as Dream Catcher, Caribbean Stud, Three Card and several other table pokers.

Regular RNG table games are represented decently, as well. There are American, European, French, and Premiere roulette types, as well as baccarat and table pokers – 3 Card, Bonus Pai Gow, Vegas 3 Card Rummy and Cyberstud. Blackjack is represented by Big Five, Double Exposure, European, High Streak, Premier, Spanish, Super Fun 21, Vegas Single Deck, and Vegas Strip. The only inconvenience of this section is that all sub-categories are mixed together, without filtering for roulette, blackjack, table or video poker games and other card games.

The Video poker section provides an array of popular types, such as Aces and Faces, All Aces, Bonus Poker, Deuces Wild, Double Bonus, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, Ten Play Bonus, and a few more.

As to the most diverse section, which is slot machines, here the selection of reel configurations, themes and features covers all tastes. Among hits are Black Widow and Cats by IGT, Beautiful Bones by Microgaming, Boomanji by BetSoft, Hansel and Gretel by Red Rake Gaming, Football Superstar by Endorphina, 4 Winning Directions by Spinomenal, Kitchen Drama: Sushimania and several other popular creations by Nolimit City, which recently sat down with our portal for an exclusive interview, and many more.