Lukki Casino

Established in 2023, the reviewed casino is one of the recent brands launched and maintained by Dama N.V. Same as other sister brands (e.g. Lucky Dreams, Cobber, Casitsu), Lukki Casino was certified in the jurisdiction of Curacao. Those familiar with the sites mentioned above can expect the same quality level from the operator under review, as the group sets a high benchmark.

ACCESSIBILITY AND TARGETING

Given that this website works under a Curacao license, gamblers from many countries are welcomed here and allowed to create an account. Thus, as soon as you speak English, French, German, or Norwegian (supported here), your gambling experience will be super comfortable!

This choice of languages is easily explained by the list of targeted countries. Thus, Canadian players are warmly greeted here with a lucrative welcome package, as well as customers from New Zealand. There is also good news for players from Austria, as they can expect convenient gambling on the German version of the website and with some special perks.

Gambling here is smooth and often issues-free. However, professional customer support that works 24/7 and can be contacted via live chat or email can help you with any arising questions. The average speed of its response is under 5 minutes, and its representatives communicate in English and French.

The registration process is quick and easy here, so customers can start exploring a game lobby with over 1000+ games in less than five minutes. However, they should be ready to provide their phone number and date of birth during the registration process.

FREQUENTLY ASKED QUESTIONS:

Can one player have more than one account?

Unfortunately, not. Only one account per person is allowed, and KYC policy allows the website to control this. Please note that the creation of multiple accounts can lead to player suspension with no refund.

Is KYC obligatory and how to pass it?

Identity verification is required to be completed before the first withdrawal is processed. To pass it successfully, you need to upload the requested documents directly into your profile in the “Documents” section.

Do games offer fair payouts at the Reviewed Casino?

This website is built with software certified by Itech Labs and is tested by a reputable laboratory for online gaming. Therefore, the correct functioning of the RNG (Random Number Generator) engine is confirmed.

Can I play only with one currency selected during the registration process?

No, the casino gives players the possibility to add multiple currencies to their accounts. It can be easily done in the “My Profile” section with the help of the “Add Currency” button. Just select the desired currency and it will be added instantly to your wallet.

The operator has an excellent reputation and trustworthy background due to its association with Dama N.V. which already has a proven record and a couple of long-term brands with excellent ranking and reviews.

Of course, some things need extra attention from the casino managers, but those are not that crucial. It would be good to diversify the choice of language option to customer support to enhance the service for customers from targeted countries. Many players who are not the only members of their families who are customers of the reviewed brand would also be happy to know that bonuses are no longer limited to one per household. Having a more diverse choice for live dealer games would be another excellent thing to change.

However, we should highlight fairly that even the current state of services and their quality are of a high standard on the website. Video slot fans have thousands of games to play, and the game lobby is updated regularly so they do not miss any new game by a major studio! The choice of promotions and tournaments for slots is delightful! Finally, customer orientation is superb here.