Playluck Casino

Key Rating

2.4/5

Key Rating

2.35

Section Rating

Ownership and Associations

2.35

Software Providers

1.9

Games and House Advantage

0.89

Promotions and Bonuses

2

Countries and Languages

1.75

Banking and Payouts

3.2

Contacts and Support

4.06

Supervising Authorities

1.5

Standings at Gambling Portals

2.57

Player Experiences

(United States: Ohio is not allowed. See the list of 197 casinos accepting United States: Ohio)

Supervision

  • SUPERVISION
    Malta
  • DISPUTES
    LCB.org

Playluck Casino Review — Main Takes

From the first glance, PlayLuck is just like any other modern lobby. It is neutral in terms of design, with a few traditional symbols of gamblers’ luck, such as four-leaf clovers incorporated into its design. It is games-only and offers familiar navigation. But it is the details of the services that are always of interest, so we dive into exploring those:

  • Welcome Spins

    Bonus spins are added to the initial cash match and may cover more than one first deposit as part of the welcome package.

  • Instant Gaming

    The platform streams all of its games from desktop and mobile browsers.

  • VIP Bonuses

    There are quite a few perks for registered regulars.

  • Numerous Studios

    Games are delivered to the lobby by over fifteen content creators, including BGT, NetEnt, Microgaming, and Just For The Win.

  • Many Slots

    There are hundreds of video, classic, 3D, and progressive releases to choose from.

  • Certified Services

    The license number and contacts of the owner are listed at PlayLuck.

General Information
Section Rating  

2.6 /5

Languages Supported

Country Limitations for United States: Ohio

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

No

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Phone

International

0805080395

UK

Canada US

Other countries

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Not represented

Other

Facebook

Our Take

The year 2020 was rich in new gambling destinations introduced to the regulated markets. PlayLuck was one of such website. It was certified by the Malta Gaming Authority.

While the location is new, we can’t say the same about its managing company. Leading the gaming platform into the 2020s is Aspire Global Ltd. – an experienced company with a solid network of other places to bet and win. This list includes, but is not limited to a NeoGames-powered Magic Red lobby, Bet FashionTV and Chilli Spins.

In this case, Aspire Global delegates the managing of the brand to InfiniteVision, a division based in Romania. 

PLAYLUCK CASINO HIGHLIGHTS

PlayLuck was tailored to meet the needs of thousands of players across regulated markets, and the list of its accepted countries is standard to the MGA license, although we do encourage players make a preliminary check in each of the registry cases.

A slightly bigger focus of PlayLuck is on the north-western Europe, with such language adaptations added to English, like German, Finnish, and Norwegian. 

QUICK REGISTRATION TIPS

While a north-western targeted lobby, it still sticks to requiring registration of all of its players. Those of our readers from the targeted area looking for a faster way to enroll in gaming may check a list of Pay n Play-friendly brands.

For PlayLuck, the sign-up process is fast and rather standard. It calls for personal and contact details.

Should there be any questions during account setting, or while claiming promotions and completing the wagering requirements, or during depositing and withdrawal, the help desk center of the brand is available via live chat and phone. 

Banking and Payouts
Section Rating  

3.2 /5

Payment Methods for United States: Ohio

Bank Transfer
Voucher
Credit Card
EWallet
Currencies
CAD, EUR, NOK, GBP, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 days
By cheque
Unknown
Of that, reversal period

2 days

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 3 to 7 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

Unknown

Max cashout monthly

7000

Deposit Min

€10

Withdrawal Min

€10

Fees

Player Activity

Account inactivity for 365 days may result in fees

Our Take

This platform is very lenient in terms of minimum deposits, and as little as 10 Euros can be added to the account in order to claim a promotion or to start playing. For those of our readers wondering what other currencies are accepted here, the brand also works with US, Canadian, and Australian dollars, British pounds, and Norwegian krone.

BANKING METHODS

  • EcoPayz, Neteller, and Skrill are the trio representing the section of e-wallets.
  • Another very typical trio to be found in practically each of the modern cashiers is Visa, MasterCard, and AstroPay.
  • Offline bank transfer and its alterations are available, too. Players from South Africa can use EasyEFT, Instadebit, or Klarna. Users from Germany are offered GiroPay. There is Interac Online for Canada, EPS for Austria, and Trustly and Zimpler for Scandinavia. 
  • Alternatively, there is the Rapid Transfer service for speedy withdrawals. 

WITHDRAWALS

All cashouts start from as little as 10 EUR. This is a low-roller platform all the way because its monthly payout limits are also very low, and hit the 7,000-Euro ceiling. PlayLuck reserves up to three workdays to process all withdrawal requests. Based on some feedback we found online, the whole withdrawal process can extend to five workdays.

Web Reputation
Section Rating  

3.5 /5

Gambling Portal Ratings

LCB
3.5

Gambling Portal Statuses

LCB

No Status

Askgamblers

Not Listed

Casinomeister

Not Listed

Online Casino City

Not Listed

Our Take

Despite being relatively new by the time we got to evaluating it, PlayLuck already had some nice words spread about it by its first registered clients. When our sister-site, LCB, polled its readers who had any experience with the reviewed platforms, the response resulted in a rating of 3.5 out of 5, which is a very good start for a newly registered online operator. 

Promotions and Bonuses
Section Rating  

2.0 /5

Key Facts - Playluck Casino Bonus Review

  • Possible Promotions:

    Welcome offers and certain ongoing promotions are on the menu.

  • Bonus Codes:

    Promo codes may be required depending on a particular bonus.

  • Wagering Requirements:

    Both welcome bonus and other deals are subject to the play-through terms that have deadlines.

  • Game Contribution:

    Slot machines are the cohort to contribute up to 100% to the rollover terms.

Play-through Requirement and Bonus Structure

Info

1st day deposit

First Deposit Welcome Bonus - Option 1

+ 20 spins

  • 100%
  • € 200
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

*New customers only. T&C’s Apply. 18+. BeGambleAware.

Info

Sign Up Bonus - Germany

First Deposit Welcome Bonus - Option 2

+ 20 spins

  • 100%
  • € 200
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

*18+. T&Cs Apply. Verantwortungsbewusstes Spielen. Geschäftsbedingungen gelten. gamblingtherapy.org

Info

2nd day deposit

Second Deposit Welcome Bonus

+ 30 spins

  • 50%
  • € 100
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

3rd day deposit

Third Deposit Welcome Bonus

+ 30 spins

  • 50%
  • € 100
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

4th day deposit

Fourth Deposit Welcome Bonus

+ 20 spins

  • 100%
  • € 100
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

This platform backs up initial deposits of its newly registered accounts (of only those players that are eligible) with a solid cash match and many bonus spins. Naturally, this deal comes with the wagering requirements. The welcome deal breaks down into four offers, one for each of the first four deposits. T&C and age restrictions apply.

As for those who decided to skip the sign-up deal, or just for regulars, the website supports a series of loyalty perks. The VIP program is based on six levels, including Bronze, Silver, Golden, Platinum, Premium, and Prestige. The drill is standard. The higher the tier – the better the benefits. Terms and conditions apply.

Games and Software
Section Rating  

1.4 /5

Instant-Play Software

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Net Entertainment ?
NeoGames ?
Play'n GO ?
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Software

Supported Softwares
Android IOS Windows

Popular Games on Playluck Casino

Our Take

Multi-software lobbies are always fun because they stand for diversity of options. This is a lobby to which many content creators contributed. The list includes Net EntertainmentNeoGamesPlay’n GOBetSoftIGTNext Generation GamingTom Horn EnterpriseiSoftBet, Microgaming, Merkur, Rabcat, Blueprint, Inspired, Amaya, 2by2 Gaming, Green Tube, Ainsworth, Lightning Box, 1x2 Gaming, Thunderkick, Pariplay, Realistic, Playson, ELK, Red Tiger, Red Rake Gaming, Fantasma, Iron Dog Studio, Reel Time Gaming, Triple Edge Studios, Just For The Win, and Pragmatic Play.

The latter has powered its real wheel as localized content in several languages including German the same year that PlayLuck was launched. 

Speaking of the live lobby, here it is also powered by Evolution Gaming, and the fans of the studio can expect all of the flagman releases, including Lightning Wheel and Infinity 21 among others.

SLOT MACHINES

This is traditionally a big and diverse lobby. It supports numerous themes, layouts, features, and genres. The list includes some of the popular older games, such as Starburst by Net Entertainment and Bonanza Megaways by Big Time Gaming, as well as some of the newer content. Such are the slots like Druids Dream by NetEnt, Sticky Joker by Play’n GO, and 9 Pots of Gold by Gameburger.

SURFACE GAMES COLLECTION

  • Wheel is represented by Vertical, live, Turbo, 10p, European, 3D, American, and several other versions.
  • 21 group stars Vegas Single Deck, Double Exposure, live, Vegas Strip, Vegas Downtown, Multi-Hand, VIP, Fast, European, Switch, Atlantic City, and many other types.
  • There are also quite a few others types of games