Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
Grand Reef Casino is a legitimate gambling destination which has been in the business for more than seven years. Its clients receive:
Access to the Best Software
Games are powered by Playtech.
Two Ways to Play
Players can choose between download and instant play.
Portable Services
A basic mobile adaptation is also provided.
Generous Welcome
A sign-up package on five deposits, with a high match percentage, and worth well over EUR 1,000 .
Slow Payouts
One of the flaws most frequently referenced by clients, who can wait from ten to fifty business days for their wins.
Mixed Reviews
Opinions from the online gambling community are mixed, with a fair share of both positive and negative feedback.
KeyToCasino content management team continues to update online casino reviews. The latest changes were made to the reviews of Grand Reef Casino and VIP Casino.
Grand Reef Casino has launched a new Welcome Bonus Package for the first 5 deposits, the total of $5000. The bonus can be wagered in Playtech slots and table games available for download only. The casino also offers live dealer games. Wagering requirements for all welcome bonuses have been raised from 20 to 40 times deposit plus bonus. In addition, the casino now limits the amount available for withdrawal of welcome bonus winnings to 3 times deposit plus bonus.
VIP Casino now has more severe geographic limitations and bonus restrictions. The casino prohibits the players from Belgium, Bulgaria, Canada, China, Estonia, France,Greece, Hong Kong, India, Israel, Macau, Mexico,Spain, Turkey, United States, US Minor Outlying Islands, US Virgin Islands, and Vietnam from registering in the casino. Bonus restrictions include 18 countries and territiories where no bonuses are available. For Canada and Australia, Three Card Poker and Let It Ride Poker are not allowed for bonus wagering purposes.
Subsidiary of
Sortcode Processing LTDOwned by
First Grand Gaming NVEx Company
Rand Logic Gaming NV
United States
United States
Casino offers welcome bonuses to players residing in certain jurisdictions, as decided upon by Grand Reef Casino
Unknown
Yes
Yes
No
+44-203-139-9035
+44-808-238-7535
+1-855-582-4591
Australia, New Zealand
+44-207-806-8162
+44-207-806-8162
Unknown
Australia, New Zealand
Disputes resolved by the casino, no special rules
eGaming licensing services
+5999-465-1134
+5999-465-1136
http://www.curacao-egaming.com/
Not Accepted
IBASNot Accepted
None
Grand Reef Casino was established in 2010 after obtaining a gaming license from the government of Curaçao. Its owner is Rand Logic Gaming N.V., which is also behind African Palace and Indio – two sister platforms stylized around African and oriental themes. All the websites are powered by Playtech.
All services at this brand are available in English only, and there is no specifically targeted audience. This virtual gambling lobby is usually visited by customers from Germany, Australia, Canada, India, and New Zealand.
As with the sister sites, there are three gaming modes. The first is the complete game library, available for those who download and install the software. The second is instant lobby, which requires the newest version of Flash player, and has a smaller amount of entertainment. Finally, there is the mobile adaptation.
Whatever the option chosen, a login is needed. Sign-up procedure is fast, and available both during download and instantly from desktops and portable devices.
1 days
from 65 to 65 days, median is 65 days
25000
25000
Deposits and withdrawals can be made in major dollar currencies, which are U.S., Canadian, Australian, and New Zealand dollars, and Euros and British pounds. The list of deposit methods includes a few international e-wallets like Neteller and EcoPayz, a set of cards, and offline bank transfer. Australians can use POLi.
Withdrawal limits are very low, with no more than EUR 25,000 allowed per month. Those who prefer to cash out via e-wallets will need to wait from one to seven business days. On average, the process takes around ten working days. A large number of complaints has been made by clients who waited for more than fifty days.
For those wondering whether this operator is safe, here is an overview of its standing at leading gambling portals. Opinions are mixed. While CasinoMeister labels it “Not Recommended”, and AskGamblers rates it at 3 out of 10, LCB’s rating is neutral at 3 out of 5. Usually critical and picky, The POGG Rating in this case publishes an above-average rating, giving it 6 out of 10.
The majority of registered members are flooding Grand Reef with complaints about non-payments. Even those lucky enough to actually get paid had to wait several weeks for their money. There has also been a lot of negative response to the ineffective helpdesk, which works via phone and email, as well as in live chat. On the other hand, there are positive reactions to the quality of software and the selection of games.
Promotions:
Welcome bonuses, cash for referring friends, a loyalty program, and ongoing promotions are available.
Bonus Codes:
Promotions are added to the account automatically after they are claimed.
Game Contribution:
Slot machines count up to 100% towards the play-through requirements. Table games contribute up to 25%.
Cashable:
Both bonuses and wins from them can be cashed out if the requirements are completed on time.
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
No bonus code required.
Redemption Procedure: Automatically after deposit
Each new client is welcomed with a generous bonus, which is a package on the first five deposits. The initial deposit gets a 150% match up to EUR 750. There is a 175% match up to EUR 875 on the second deposit, and a 200% match up to EUR 1,000 on the third deposit. An even more impressive match of 225% up to EUR 1,125 awaits those who deposit for a fourth time, and the final deposit gets a 250% match up to EUR 1,250. The wagering requirements are hard, at 40xBD, and there are only seven days to play through each of the five bonuses.
Two other ongoing promotions are available. The first is for those who refer friends to register, which bring an additional EUR 50. Active users can also advance through the loyalty program, which has seven stages – newbie, coral, starfish, seahorse, turtle, dolphin, and whale. Privileged players receive free transfers, higher conversion for loyalty points, personal assistants, bigger bonuses, and other benefits.
1 (used by 32 out of 1439 casinos)
Medium (BlackJack 16 hpm, Roulette 26 spm, Videoslots 20 spm)
Heavy (CPU 20%, Ram 500MB, HDD 3500MB)
252 (Slots: 136, Video Poker: 15, Table Games: 37, Arcade and Variety: 64)
The library contains more than 200 games by Playtech. They are of all cohorts, with only live dealer missing. The lobby is organized by such filters as Progressive Jackpots, Classic and Video Slots, Card and Table Games, Video Pokers, Arcades, Scratch Cards, and Asian Games, which are an obvious trend in the modern gaming business.
The quality of Playtech’s slot machines requires no introduction. The developer offers a variety of classic and video games with versatile bonus features and unique themes. Such classic hits as Chinese Kitchen and Haunted House neighbor new releases in the library. Major wins are located within such progressive games as Daredevil, Cinerama, Wanted Dead or Alive, and plenty of others.
Not only slot machines are connected to the progressive trigger. Fans of card games can go for big wins while betting on Stravaganza, progressive baccarat and blackjack, as well as Caribbean Stud poker. Regular table pokers are also available, among them Hold’em, Pai Gow, Red Dog, Tequila, and a few others. Blackjack variations include Pontoon, 21 Duel, and Switch, and other options. Roulette comes in American, European, French, and a few other versions.
The video poker collection is smaller, and features only the most popular variations, such as Joker Poker and Deuces Wild. A couple of rare types are provided, though, with 2 Ways Royal among them. The arcades offer a variety of scratch cards, keno, dice, and bingo.
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