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21Grand Casino

Key Rating

2.9/5

Key Rating

2.91

Section Rating

Ownership and Associations

3.54

Software Providers

2.59

Games and House Advantage

Promotions and Bonuses

Countries and Languages

3.72

Banking and Payouts

1.87

Contacts and Support

4.42

Supervising Authorities

1.96

Standings at Gambling Portals

1.32

Player Experiences

2.21
(United States: Ohio is not allowed. See the list of 206 casinos accepting United States: Ohio)
  • NO INFO
  • Slots:121
    Table Games:8
    Video Poker:7
    Arcade and Variety:11
  • NO INFO
    NO INFO
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

21Grand Casino Video Review

21Grand Casino Review — Main Takes

The The number 21 is a significant number for gamers. This is why the founders of 21 Grand Casino aim to bring their clients a classic gambling experience. It’s also known for the following:

  • Online & Download

    Everyone can play instantly from their browser and get a slightly larger number of games, or they can download it to play from their desktop.

  • Generous Bonuses

    The brand offers a decent welcome proposal as well as a no-deposit promotion, monthly offerings, and VIP specials.

  • Mono-Software

    All of the games are provided by Rival.

  • Questionable Reputation

    There are some controversial reviews about accounts being closed and the risk of non-payment, which has caused this casino to be rated quite low at the gambling portals.

  • No Mobile Version

    To date, the mobile version is still unfinished and is not yet ready for public release, but clients can check their sister sites for available mobile options.

General Information
Section Rating  

3.3 /5

Main

Associated Companies
Affiliate Program
BestPay Partners
Licensed in
Curacao
Year Established
2009 

Associated Casinos

Titles
Average rating
2.62

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Ohio

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

15:50 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+44-208-144-5572

UK

+44-208-144-5572

Canada US

Other countries

France, Germany, Spain

Mail Adress

Title

CR NV

Street & Number

Hugenholtzweg z/n

City

Unknown

Country

Curacao

Post Code

Unknown

Complaints Handling Procedure

Procedure

Not specified

Social Media

Casino accounts

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Our Take

This gambling operator was launched in 2009 by CR Ltd., a company that was founded back in 1995. CR Ltd. also runs names like Play2Win and Supreme Play. The services are licensed in Curacao and supervised by eCOGRA and IBAS.

Users can download the client or play online from their browser. According to the company, a mobile version is not yet ready for a public release but is scheduled for the near future. Until then, customers can use the mobile versions of the affiliate sites that share the identical software and game selection.

The signup process is fast and only requires filling in the application form with address information and standard personal data. Immediately after completing this, new members can claim a welcome bonus or a no-deposit bonus as well as other promotions.

The website features a multi-language option with English, German, French, Dutch, Italian, and Spanish. Visitors from Germany, Spain, South Africa, and Hungary visit this site the most. German residents also can click here to get more playing options.

Banking and Payouts
Section Rating  

1.9 /5

Payment Methods for United States: Ohio

Credit Card
Currencies
EUR, ZAR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
Unknown
By cheque
Unknown
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

from 2 to 99 days, median is 21 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
Not enough data
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
33%

Limits

Max cashout one time

1500

Max cashout monthly

10000

Withdrawal Min

The minimum amount for a withdrawal is 100 €/$/£/AUD or 1000 ZAR.

Other

Withdrawals

The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully.

Our Take

Cards like Visa, MasterCard, and American Express, as well as offline banking like iDeal, are available for depositing only. Methods that allow both withdrawals and depositing include offline banking such as UseMyFunds and e-wallets like Neteller, Skrill, and UPayCard.

The available currencies include U.S. dollars, British pounds, Euros, and South African rands, with the maximum one-time cash-out being USD 1,500 and the maximum monthly withdrawal set at USD 10,000. The estimated cash-out time is unknown.

Web Reputation
Section Rating  

1.4 /5

Gambling Portal Ratings

LCB
2
Askgamblers Casino
0.50
ThePOGG
1.73

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

No can do

Online Casino City

No Status

Our Take

Some of the feedback is positive and is usually in response to the versatile bonuses, while other feedback is rather negative. Clients are not satisfied with non-payment and accounts being terminated without warning. Because of this, the company’s services have been rated poorly at gambling portals.

AskGamblers has rated it at four out of ten, LCB has given it a status of “Blacklisted” and three points out of five, and the POGG has ranked it at three out of ten with a status of “Blacklisted.”

Promotions and Bonuses
Section Rating  

2.5 /5

Key Facts - 21Grand Casino Bonus Review

  • Promo Codes:

    There are no coupon codes required as the bonuses can be claimed after registration.

  • No-Deposit Offer:

    New members get a no-deposit offer of USD 21 that must be wagered 40 times on keno, scratch cards, bingo, slots, blackjack, or video poker.

  • Wagering Requirements:

    These are considered to be medium as the promotion, as well as the deposit, must be played through 35 times.

  • Cashable:

    Winnings and bonus funds can be cashed out after meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Our Take

New players are entitled to a welcome package of up to USD 2,000, which is up to 300% of their first deposit. The offer must be played through 35 times and is valid for slot machines, keno, and scratch cards.

Another promotion is the 17% cash back that is rewarded monthly. Users get back 17% of their losses from the previous month. VIP members get 30% back. This particular offer does not include the wagering requirements.

Games and Software
Section Rating  

2.6 /5

Downloadable Software

Provider

Rival

Popularity

4 (used by 39 out of 1438 casinos)

Game Speed

Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)

PC Performance

Light (CPU Unknown, Ram Unknown, HDD Unknown)

Number of games

116 (Slots: 84, Video Poker: 7, Table Games: 10, Arcade and Variety: 15)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Rival 115
BetSoft 37
Total152

Software

Supported Softwares
Android IOS Windows

Our Take

Rival powers about 110 releases for the downloadable mode and around 150 items for the instant play version. The majority of games are slot machines, with fewer arcades and table games and only seven types of video poker. The lobby is divided into the following categories: Blackjack, Baccarat, Jacks or Better, Progressive, Craps, Keno, Live, Roulette, Slots, Video Poker, and Free Spins.

The video poker library contains games like classic Deuces Wild, Jacks or Better, and Aces and Faces. Table games include roulette, baccarat, blackjack, craps, and other popular games. Arcades are also quite traditional with keno and sudoku as well as some scratch cards.

The slot machines will please any fan as this category covers items like classic three-reel and five-reel as well as video and interactive slots. The i-slots are a Rival innovation that contain extra features and bonuses and has an advanced presentation. The classic slot games include Eggstravaganza, Fantastic Fruit Slot, Gold Rush, Bust-a-Vault, and many more.

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