All Ibas casinos

IBAS is one such independent and impartial dispute resolvers. It was created to bring justice to either of the parties — the player or the casino — if these two parties have exhausted all other ways to come to an amicable resolution of the conflict between the two of them.

An independent agency, IBAS is recognized by the gambling industry and approved by the United Kingdom Gambling Commission. Therefore, this agency is common to the gambling market of the United Kingdom. Players from other countries who play on MGA-licensed websites (among other licensors) can refer to casinos regulated by eCOGRA.

In a detailed review on this page, we will be taking a closer look at how IBAS regulates disputes and the steps that players have to take in order to receive help from the agency. We will also discuss the costs of such resolutions and will examine some of the best online operators compliant with IBAS.

General Information

Established in 1998, IBAS stands for Independent Betting Adjudication Service. The agency was approved by the United Kingdom Gambling Commission and it exists to provide alternative dispute resolutions when there are conflicts between customers and online operators. Since the year it was launched, the agency has participated in resolving more than 75,000 disputes.

In order for IBAS to work, it needs to have an online operator in question registered within its system. Subsequently, an operator has to be a licensed one, usually, it has a permit with UKGC. Then, it adds IBAS as its impartial adjudicator and commits to the IBAS registration terms.

A player registers with the selected online operator and sees that the chosen website has the IBAS logo in its footer. A player now knows that if things go wrong, he or she can appeal to this impartial dispute resolver to seek justice in case a conflict occurs.

So, what does a player need to do if help from IBAS is needed?

According to the agency, it joins when it sees proof that the player and the online operator failed to resolve an issue within the casino and a deadlock still exists. At this point, the player should create an account with IBAS and submit a complaint form. All of the agency’s services are free of charge to the players.

Once the agency receives a formal complaint from the player, it then turns to the online operator to take its written statement, too. An independent panel then examines statements and evidence and asks questions. When concluding on a matter, the panel references the casino’s Terms and Conditions and checks whether the operator complied with its licensor and IBAS registration terms.

Then, the panel comes to adjudication and it is posted to both parties of the conflict simultaneously. Each party then has a right to request for the dispute to be reviewed. Furthermore, if the conflict’s outcome comes at a compensation cost of above 10,000 GBP that an operator has to pay to the player, the operator first has the right to take an issue to court.

Recommended IBAS-Supervised Casinos

The list of online operators that are registered with IBAS is long. It pleases us to say that most of the websites on this list are experienced and established, with 100s of positive comments about them posted on the gambling forums. Plus, these platforms have lots of diverse content ready for their players, from games to live dealer entertainment and Sportsbook, as well as additional betting options.

One of the online operators that we can recommend is Bet365 Casino. This is an online lobby with a plethora of content to choose from, including 500+ slot machines, a vast live casino section, as well a sportsbook with thousands of live events, and betting exchange among other services. All of the content is adapted to several languages, and the cashier accepts many fiat currencies, as well as all the popular cards, e-wallets, and prepaid vouchers.

Another location we recommend checking out is William Hill Casino Online. The brand exists online since 1998 and has thousands of registered players in its database. The platform is also a multi-betting one, with content from established content suppliers like Net Entertainment, Microgaming, IGT, and Williams Interactive. When sharing their experience about gambling at William Hill, players talk about helpful support and fast cashouts, as well as plenty of promotions.

Finally, before we let you explore the full list and apply your own customized search filters, we will mention Casinoland. Compliant with MGA and UKGC, the platform exists online since 2015 and specializes in games. You will be able to deposit and withdraw via popular e-wallets when playing at Casinoland.

Possible Promotions

Online operators listed on this page offer numerous promotions to registered players. There are no deposit offers, welcome bonuses, and ongoing deals. Players will be able to pick and choose among cash and bonus spins for slots, cashback for live dealer games, and free bets for Sportsbook. 

For instance, at Bet365, newbies can enjoy a no deposit deal as well as hefty welcome packages on more than one initial depsoit. The cash match will vary between 100% to 50% and the bonus will also have bonus spins attached to it. The rollover requirements are 20xBD.

At Williams Hill Casino Online, the starter package is a 100% cash match on the initial deposit and it comes with the rollover requirements of 40. If these are completed on time, the bonus wins can be withdrawn. Plus, William Hill has lots of weekly and weekend promotions, as well as a loyalty program.

Keep in mind that if an online operator tampers with the bonus T&C or refuses to pay even although you’ve met and followed all the rollover requirements, you can first try to settle the dispute directly with a casino. if this does not work out, you can take a dispute to IBAS.

Recommended Banking

Banking is the cornerstone of any online operator. Not only do its deposit methods matter because players need to know they can easily and safely top-up their casino accounts, but cashout methods are imperative, too. Newbies seldom think about withdrawal methods but when the time comes and wins pile up in the account if the ways to receive payouts are not convenient at all, this becomes a problem.

This is why we often recommend checking in advance whether a selected online platform can accommodate you with convenient deposit and withdrawal methods. It is also a good idea to consult with the help desk representatives of the website. IBAS can come in handy if after submitting a withdrawal request you find your payouts annulled or delayed or fined. Hopefully, this never happens but if it does, IBAS is there to assist.

Meanwhile, judging by the list of online operators on this page we can say the IBAS-supervised websites can offer a plethora of banking options to registered regulars. Visa, Maestro, and MasterCard are among the most commonly accepted cards. If you are a fan of e-wallets, you will be able to find platforms that accept ecoPayz, Neteller, Skrill, MuchBetter, and Jeton. Players from the United Kingdom will also be pleased to find that quite a few platforms work with PayPal. Bank transfer is always an option when it comes to withdrawals.

Games and Software

Each of the lobbies on this list boasts a variety of content creators. There is an assortment of major studios like Williams Interactive, IGT, Realistic, and Microgaming, as well as releases from niche content creators. Just for the Win and Stormcraft are among such brands.

IBAS-supervised online operators usually have plenty of classics, video, and progressive slot machines to choose from, as well as non-live table games.

As for the live dealer content, the list of possible suppliers includes Playtech and Evolution Gaming. Fans of live casino releases will be able to enjoy live roulette, blackjack, baccarat, table pokers, and game shows.