Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
Welcome bonus. Click the icon to claim.
The Golden Palace Casino claims to offer quality entertainment to fans of online gaming. However, its history of relationships with clients, as well as the feedback collected across the online community state quite the opposite.
GOOD SOFTWARE
Content is supplied by studios that are known and respected in the industry.
UNRESOLVED COMPLAINTS
More than half of the feedback is negative and more than half of the complaints remain unresolved.
DELAYED PAYMENTS
While the advertised payout time is up to 9 business days, winners reported that they had to wait for payments for over two months.
QUESTIONABLE MARKETING
The brand has a history of notorious gimmicks, including its URLs tattooed on customers’ foreheads.
HIGH WAGERING REQUIREMENTS
The rollover terms are above average.
LIMITED WITHDRAWAL
Players are allowed to cash out no more than 4,000 per month – a very small amount compared to other locations across the industry.
#SoftwareLab #GamingDeals #GambleLikeBelgium
Popular software provider with Spanish roots, Red Rake Gaming, expands further into the Belgian market with the recent content agreement with one of the biggest operators in the country. According to the deal, the studio’s portfolio will be integrated into Golden Palace Casino.
Operated by
ProgressPlay Limited
United States
United States
15:51 (UTC+0)
Yes
No
No
Vincenti Buildings
28/19 (Suite1258) Strait Street
Valletta
Malta
VLT1432
Disputes resolved by the casino, special rules
eGaming licensing services
+5999-465-1134
+5999-465-1136
http://www.curacao-egaming.com/
Not Accepted
IBASNot Accepted
None
The Golden Palace Casino launched in 1998, although the website states 2012 to be the date that it was founded. The operator has a history of changing owners and software. It was primarily powered by Playtech, and then switched to TopGame. Today, it runs on and is owned by ProgressPlay – a company that states its date of foundation to also be 2012.
The reviewed location is licensed and regulated by the government of Curacao, and has a controversial reputation for questionable business practices, multiple complaints and outrageous gimmicks. Among such are the face of the Virgin Mary on a grilled cheese sandwich, bought by the Golden Palace on eBay for $28,000, as well as a haunted walking cane worth $65,000. The label also paid people to tattoo its advertising on their foreheads and backs.
The homepage offers a summary of promotions, games and news. There is no specially developed mobile app, but the design is responsive to all devices, from Android operating systems to iPads, iPhones, etc. There is also the Mobile Games pad for users with portable devices. Entertainment is also accessible via instant play.
Most of the incoming traffic comes from the United Kingdom, Canada and Ireland. The main language used for the content is English, but games are also available in French.
The registration form is standard. An invitation to join is the first thing every new visitor sees. Among several stages of the sign-up process are requirements to specify personal, contact, and banking information, as well as a unique password no more than six characters in length, consisting of letters and at least one number.
3 days
from 3 to 60 days, median is 10 days
1000
4000
Min deposit amount per transaction is 25 USD, EUR,GBP
Min withdrawal is 50 USD for all withdrawal options. Min withdrawal for E-check is 100, for paper check is 300.
There is a 1000 weekly limit for starters, but as player advances in VIP level, those get increased up to a 35,000 weekly for VIP Ultimate Plus level Members
Account inactivity for 999 days may result in fees
Among the depositing methods, there are credit and debit cards, such as Visa, MasterCard and Maestro, as well as e-wallets Neteller and Skrill, the prepaid card Paysafecard, Pay by Phone service, and a few locally targeted systems, like iDeal for the Netherlands and Sofort for Germany.
The cashier operates in USD, EUR and GBP, and requires a minimum deposit of 25 USD.
The payout time advertised by the place to bet and win is anywhere from five to six business days for e-wallets, and from 9-32 business days by check. However, the clientele reports that the cashier often takes up to 60 days to pay out, and in some cases – even longer than that.
The withdrawal minimum is 50 USD. The limits are 1,000 USD per week for newly registered accounts, and no more than 4,000 per month, although it is stated that VIPs are entitled to cash out up to 35,000 USD per week.
Neither of the most reliable online gambling portals has a good review. This gambling destination has been labeled “Rogue” at Casinomeister, which means that the portal has serious cause to accuse the label of customer negligence and severe violations. LCB also places it on its warning list.
In terms of numbers and ratings, by the time this review was being published, both Askgamblers and The POGG Rating gave a five out of ten rating. In more than 60% of cases, gamers left complaints, and up to 70% of these complaints remained unsolved.
The forum discussions often point at changing wagering requirements after the initial bonus is claimed, withholding payments and confiscating funds from accounts. This feedback is left both by the newbies and regulars who were loyal until their rights were abused.
The Golden Palace contacts are live chat and e-mails. No non-biased third parties specializing in resolving issues are involved.
Bonus Codes:
No coupon codes are needed to claim the welcome bonus. The redemption procedure is automatic, meaning that the money is added instantly after the deposit is made.
Wagering Requirements:
The sign-up bonus has to be wagered 50xB.
Free Spins Eligibility:
This offer may be among regular promotions.
Cashable:
The bonuses are cashable upon meeting the wagering requirements.
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
The list of possible promotions includes no-deposit bonuses, welcome promotions, free spins, cash back, and a VIP program.
The Welcome offer is 100% up to 200 USD. Wagering requirements are above average at 50xB. Players must meet these within 90 days.
Among the weekly bonus offers, there are:
- Happy hours.
- Free spins on different occasions – from holidays and seasonal events to new releases and specific days of the week.
- Weekly surprises.
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Digital Gaming Solutions | ? | ||||
| Lighting Box | ? | ||||
| Thunderkick | ? |
| Sub Total | ? |
Entertainment is provided by several software developing studios. The main one is Microgaming. Others include Net Entertainment, NYX, Thunderkick and the rare Gamevy. The overall amount of games is above average, standing at about 500 titles. The best representation is for video slots and arcades. There is no video poker of any kind.
The content is divided into two lobbies: Games and Mobile Games. The first lobby has the following sub-categories:
Featured
Slots, which include Big Time Gaming’s book-inspired White Rabbit, Thunderkick’s folklore-based Babushka slot, adventurous Wild Seas by ELK, Blueprint Gaming’s historic Fortunes of Sparta, and other exciting games.
Jackpots, where Microgaming’s progressives, such as Treasure Nile, Tunzamunni, and King Cashalot are the primary games available.
Table Games. Here, roulette variations, including the European type, as well as blackjack, table pokers and baccarat are offered.
Casual Games, including Virtual Tennis, Virtual Racing, Keno and more!
The Mobile Games lobby has a selection of up to 200 releases featuring all types of entertainment. No detailed filters or parameters for a more convenient search function have been developed. The free slots mode is available.
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